Metro Community Provider Network’s (MCPN’s) mission is to partner with the community to provide excellent, culturally-sensitive health services to meet the needs of each individual…every touch, every time.
MCPN’s vision is individuals are empowered to live the lives they want through personalized, compassionate healthcare.
Still curious about health centers?
Metro Community Provider Network (MCPN) is a 501(c) (3) Federally Qualified Health Center (FQHC) with a 27-year history of providing primary care and other health-related services in a community-based setting. Established in 1989 in response to the primary health care needs of the medically indigent population in suburban Denver, MCPN has the largest population base of any FQHC in Colorado and provides primary care, dental, pharmacy, behavioral health, health education and outreach and enrollment services in accordance with its mission.
MCPN’s current service area encompasses Adams, Arapahoe, Douglas, Jefferson, and Park counties and the Cities of Aurora, Arvada, Edgewater, Englewood, Lakewood, Littleton, Parker, and Wheat Ridge in the state of Colorado. From a single clinic in 1989, MCPN has grown into a large, integrated health care delivery system with more than 20 health center locations providing primary medical care, dental care, behavioral health, and wrap around services, including three School Based Health Centers (SBHCs) and a mobile dental van. In 2016, MCPN opened three additional locations within the service area, which will allow the organization to substantially increase service capacity.
MCPN addresses the need for affordable and accessible medical, behavioral health, and dental care among low-income, uninsured, and underserved populations residing outside the city and county of Denver.
Learn about our leadership team.
MCPN’s Board of Directors is made up of passionate people who care about the mission on the organization. As a Community Health Center (CHC), MCPN is required to have at least 51% of its Board members who are current MCPN patients. This allows for the patient voice to be represented in all decision making processes. Meet the members of MCPN’s Board.
In order to promote the well-being of individuals, families and our collective communities, it takes the combined and collaborative work of many agencies, organizations, and networks committed to providing services, addressing service gaps, and facilitating system change. MCPN is fortunate to have many dedicated community partners with which to do this work.
In healthcare, it is important to continually assess and improve on the performance of an organization. MCPN organized a section of support staff which includes Lean, Quality & Compliance, and Professional Development in order to assist with the goal of performance improvement. The goals of these areas are to help standardize, educate, and coach MCPN leaders and staff in order to provide top level care for our patient population. The Director of Performance Improvement oversees the efforts of the Quality & Compliance and Professional Development areas within MCPN.
In 2016, MCPN decided to implement Lean as the methodology of choice for process improvement. Lean’s focus is on improving processes for the sake of the customer and while eliminating waste The Director position is the subject matter expert and implementer of Lean methods and concepts throughout MCPN. The goal is for MCPN to become a leader in process improvement to better provide top level, whole health care to patients.
QUALITY & COMPLIANCE
The area of Quality & Compliance oversees the quality improvement and regulatory compliance of MCPN. This is vital to ensure MCPN is providing the best care for patients. The office of Quality & Compliance works with clinical, operational, and support offices to address issues regarding patient care and experience.
Some of the responsibilities that fall under Quality & Compliance includes:
- AAAHC accreditation requirements and reviews
- Policy and procedure reviews and library maintenance
- Provider credentialing reviews and documentation
- Patient complaint and issues
- Risk management and incident reporting
The key to providing top level care is to continually educate staff. This happens through required annual training, leadership development, and education on critical concepts. The office of Professional Development coordinates all internal trainings for MCPN and solicits feedback to continually improve training programs to meet staff needs.
Some of the responsibilities that fall under Professional Development includes:
- Annual Training
- Coordination of training programs to include Mental Health First Aid, Basic Life Support (BLS), CPR, and Leadership Academy
- Develops training per requests of the organization leaders
- Tuition Reimbursement
- Internship Opportunities
Give to MCPN
Charitable giving supports our primary care programs and services, including increasing efficiencies and building capacity to service more individuals at our health center locations. Thank you for your contribution!
Metro Community Provider Network
3701 S. Broadway
Englewood, CO 80113-3611